Meet the L&D team

The Learning and Development team are part of Walsall Council’s Human Resources within the Resources and Transformation directorate. The following members of the team specifically support the Adult Social Care workforce.

Lisa Koc - Learning & Development Manager

Lisa has overall responsibility for the Learning and Development team and its programmes, integrating them with Corporate and external drivers, and liaising at a senior level across the Council. In addition, Lisa has a lead role in development of Corporate and Elected Members L&D Programmes, in bespoke support to teams, and in quality assurance across the board. Lisa brings with her extensive experience of human resources in local government, and indeed Walsall, and a passionate commitment to equal opportunities.

Lisa is CIPD qualified and has undertaken the National Skills Academy for Social Care Inspiring Leaders’ Programme, and is currently undertaking an MBA in Leadership.


Elaine Betts - Learning & Development Consultant

Elaine is responsible for working with senior managers, from a range of different teams and partner organisations, to identify workforce, organisation, team and individual learning and development needs.  To ensure fit for purpose learning and development initiatives are available for Mental Health, Assess, Assessment and Care Management, provider services, carers and the PVI sector.  Initiatives support the HCPC, CPD, AMHP, CQC/The Care Certificate expectations and have regard to best practice.  Elaine has extensive learning and development expertise including application of a range of personality profiling tools,

Elaine is a member of the Chartered Institute of Personnel and Development and ILM 7 qualified Executive Coach and Leadership Mentor.


Training Officers

Sharon Davies 

With extensive local authority experience Sharon shares her skills in developing, designing and creating e-learning and face to face learning opportunities, delivers on a range of sessions including Stroke, Health chats, Autism and Mental Health First Aid. Current work streams are aligned to the development of new AMHP CPD programme and carers training.

Mel Guest 

With extensive experience in the L&D team, Mel supports design and delivery of bespoke training courses and larger scale events.  Current delivery includes Manual Handling and Corporate Induction.  Work streams are aligned to the co-ordination of the Student Social Work programme, ASYE programme delivery and Practice Educator sponsorships.   Mel is also a practitioner for Personal Profile Analysis (PPA) a behavioural assessment tool. 



Health & Safety



Lisa Evans

Lisa Evans is a Chartered Member of the Institution of Occupational Safety and Health (IOSH). She has over 10 years’ experience of working in higher education. Lisa has over 13 years’ experience as a health and safety professional alongside teaching and assessing qualifications.


To contact us Please click here 

Walsall Council staff can also find individual officers through 'Delve' or the internal global address list.