Leaders & Managers


Delivering exceptional social care services to the citizens of Walsall can transform lives and sustain thriving communities. This requires leadership qualities at all levels within the organisation and developing these skills and values is crucial to expanding workforce capability.


Walsall Council staff:

Walsall Council’s Leadership and Management programme is available to all managers across the organisation and offers an opportunity for personal, professional and potentially career development. The courses are designed to equip you with the skills and competencies to be effective in your role by focusing on key competencies and self-awareness.

For all new and aspiring managers we run an in-house management development programme, known as the Proud Manager Programme. For further information please click here or contact Learning and Development. 

The purpose of coaching is to enable people to behave more effectively in achieving their goals.  Coaching is usually seen as a time-limited process focusing on the identification and realisation of goals and emphasising the client’s ability to think, feel and behave differently in relation to their work.

You may benefit from coaching at various times in your career – perhaps in a new role or new working relationships or a growing awareness of new and different future challenges to which the ‘usual’ responses are unlikely to be effective – it can be useful to think about making use of the support and challenge offered by a coach.

In the first instance discuss your interest in coaching with your line manager.

For further information please click here or to discuss the options available contact Steph Charles - Corporate learning and development consultant on 01922 655678 or email: LearningandDevelopment@walsall.gov.uk.

External Adult Social Care Workforce:

Excellent leaders and managers are needed at every level across social care to ensure high quality care. If you're working in a leadership or management role you're not only responsible for supporting those who need care and support, but for taking care of staff and influencing the quality of care across the sector.

Unfortunately the council’s leadership and management training is not available to the wider adult social care workforce. For support and guidance, please visit the Skills for Care Leadership and Management webpages